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Our approach to


Sustainability is an ever-evolving commitment for us. It’s woven into everything we do. With our global reach, we take a proactive approach to finding new materials, processes and regulations — seeking the latest sustainable solutions for the offices we occupy, the products we create, and the stories we tell for you.

Click here to read our annual sustainability report, view our sustainable glossary, and learn more about our commitment.

Our Offerings

Our in-house sustainability team acts as a thought partner through every step of the process to identify creative opportunities and provide:

  • life cycle analysis
  • certification research
  • material data sheets
  • trend presentations
  • consulting for client programs
  • & much more...

We take a custom approach to balance responsible product with innovative design.

  • Product lifespan considered at initial creative stages
  • Identify creative solutions within your budget
  • Quality-driven design
  • In-office eco swatch library
  • Reusable, repurposed and upcycled
  • Avoiding “greenwashing” and “wish-cycling”

We offset 100% of carbon emissions on all shipments globally and domestically in partnership with FedEx, UPS and CarbonFund. We create direct impact through the following projects:

  • 2019: Truck Stop Electrification Project
  • 2020: Wind Energy Project in Zhengbei, China
  • 2021: Kenya Burn Stoves Project

We are continuously identifying resource-reducing opportunities within our supply chain:

  • Sustainable pack-outs
  • Reuse of packaging materials
  • Material regulations testing
  • Neutralizing global carbon emissions
  • Extensive factory audit processes

We’re B-Corp Certified. Certified B Corporations are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.

What We Have Done

  • Awarded Ecovadis Bronze status in Q2 of FY2020

  • Acted as an industry authority within our client ecosystem

  • Built a library of sustainable materials, designs and resources

  • Created an in-house sustainability team that’s integral to our creative process and internal programming

What We Are Doing

  • Measuring and reducing emissions through intentional product design

  • Offsetting 100% of carbon emissions on all shipments globally in partnership with FedEx, UPS and

  • Investing in community solar projects and other renewable energy options

  • Making a positive impact on our local community organizations through pro-bono design services, donations and mentorship

Flowers on a pink reflective surface

What's Next

  • Achieve Ecovadis Silver status by year-end 2021

  • Increase overall sustainably marketed product sales to 15% by year-end 2021

  • Operate on 100% renewable energy by Q4 2021

  • Reach carbon neutrality by 2022

Flowers and pieces of plastic on a green mirrored surface

“twelveNYC is challenging the status quo in their industry to design more thoughtful products, educate clients on the latest innovations and use technology to build transparency within their business model and supply chain. Sustainability isn’t a destination for them — it’s built into everything they do.”

— Sara Miltenberger, twelveNYC Sustainability Director